Beyond the Brand: Cowleys Termite & Pest Services

By: Cathy Padilla | March 3, 2021 |  Beyond The Brand |  Colts Neck , Fair Haven , Holmdel , Lincroft , Little Silver , Red Bank , Rumson , Sea Bright

FEATURED PHOTO: Bill Cowley (left) and Drew Cowley | CREDIT: PVisual Xpressions

Brothers Bill and Drew Cowley started their business 31 years ago and have expanded their offering to now include pest control, nuisance wildlife control, and mold abatement in both Monmouth and Somerset counties.

They also have divisions within the company that handle bird control, insulation installation, crawlspace repair, gutter guard installation, minor repairs, and a Christmas light and decorating business called Christmas Decor by Cowleys. Having been raised in Manalapan, the brothers have lived and worked in and around Monmouth County their entire lives. Bill lived in Tinton Falls before moving to Oakhurst 27 years ago with his wife, Barbara. They have four children, Drew, Rhett, Maeve, and Trevor. Drew has lived in Brielle for 30 years with his wife, Sandy while raising their three children, Shae, Tanner and Janie. Go beyond the brand with us as we introduce you to the siblings who form the leadership team of Cowleys.
 

CM: What do you love most about what you do?
Bill: The most rewarding part of my career is watching people in our company grow. I’ve watched many people that have been with us for years develop into professionals. I’ve watched many of our people grow in their technical aptitude, their confidence, and as leaders and managers. That is very rewarding.
Drew: I am passionate about all of it, but my favorite by far is the wildlife removal services and bird solutions. We really get to help people that are stressed out. It’s fun and the repair side of it again lets us help people out by repairing the damage the wildlife has done to their home, business, or property.

CM: What makes your company different from others doing what you do?
Bill: Without hesitation, I can say our people set us apart. That is the only thing that sets a service company apart from its competition. Our hiring process enables us to find great people. We hire nice people that want to help others. Then we train the heck out of them, so they are technically proficient.
Drew: We stand alone compared to our competition because we take it from start to finish and offer a money back guarantee. The wildlife side, we not only inspect the property and house, but we also humanely remove the problem, sanitize and deodorize, make repairs, and make sure it doesn’t happen again by taking care of why it happened in the first place.

CM: What is your next business goal?
Drew: Our goal is to keep growing and offer our services to more people. We recently opened up another office in Somerset and strive to be the best in our new territory like we are here in Monmouth County.

CM: What is the most challenging part of what you do?
Drew: The most challenging part of my day is making sure our employees are all properly trained so they can assist our clients in the best possible way. We train constantly around here and want to share our knowledge with not only our employees, but our clients as well. Our licenses and certifications are second to none, and we will always continue to get better.

CM: What is your best life or business tip to share?
Bill: It’s all about people and relationships. Take care of people and have strong relationships and everything else will take care of itself.

CM: Do you have a favorite quote that guides you?
Bill: “It’s not who’s going to let me, it’s who’s going to stop me.” – Ayn Rand
Drew: Get her done! If you are going to do it, do it right! Don’t want to hear excuses, give me solutions!

CM: Who has most influenced your career and life?
Bill: My mom and dad.
Drew: My influences come from my family. My brother and partner is a workaholic and his work ethic is contagious. My wife and kids might say they have gotten their work ethic from me but watching them over the years with their schoolwork and sports (all scholarship athletes), and how hard they work at it when no one is watching, has re-energized my work ethic over the years for sure. My wife holds the family all together as well as the business (she handles the accounting).